Shipping policy
Shipping Policy — Digital Products Only
Last updated: December 2025
Thank you for shopping with Wales Education Consulting.
All products in our store are digital downloads, delivered electronically — no physical items are shipped.
Delivery Method
After completing your purchase, you will receive:
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a download link on the checkout confirmation page, and
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an email containing your digital files
Delivery is instant.
There is no waiting period, and no physical shipment will occur.
Shipping Fees
Because all products are digital, no shipping fees apply to any order.
Download Access
Most digital products are delivered as:
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PDF guides
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Editable templates
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Digital toolkits
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ZIP files (when multiple resources are included)
If you have trouble accessing your download:
📧 Email us at walesedconsulting@gmail.com and we will resend your files.
Incorrect Email or Technical Errors
If you entered an incorrect email address during checkout or did not receive your download link:
Contact us with your order information. We will verify your purchase and resend access to your files.
Lost Files
If you lose or misplace your digital files, we’re happy to help.
Email us with your order number and we will restore access.
No Physical Shipping
We do not ship:
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printed books
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physical materials
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binders
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USB drives
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mail-based products
All items are digital-only.
Need Help?
For support with your downloads or account: